Skin Care · Device Treatments
Frozen Eyes Pro
The eye area is the thinnest and quickest to react part of the face. This appointment is set aside for exactly that area: first we talk about how the area is that day, then the treatment follows your feedback.
Treatment details
- Duration
- 30 minutes
- Single session
- TRY 6,000
- Package
- TRY 20,000
- Sessions in the package
- 4 sessions
- Interval between sessions
- 4–9 days
- Locations
- Bebek · Göktürk
- Payment options
- Payment at the studio · Online payment
About this treatment
What separates the eye area from the rest of the face is not the product or the device — it is how little room there is. A few millimetres in the wrong place shows immediately here. That is why the appointment starts with a conversation about the area rather than with the treatment.
How the eye area behaves during the day differs from person to person. Screen time, sleep, the make-up you wear and how you remove it leave more visible traces here than elsewhere. We ask about all of it, because it decides how the treatment is planned.
You are expected to say what you feel during the treatment. Around the eyes, comfort is not a detail to review afterwards; it is the information that decides how the treatment continues at that moment.
Method
Monopolar radio frequency, vibration and product delivery
- The device does three things at once: monopolar radio frequency, vibration, and delivery of a skincare product. The manual gives the working mode as those three together.
- The radio frequency is 2.0 MHz. The manual states that the wave heats the collagen fibres in the dermis to 55–65 °C.
- Vibration runs at twenty thousand times per second. Output power is adjustable in the 0–25 W range.
- There is a roller on the working face of the handpiece; that is the part which contacts the skin around the eyes.
- The manual notes that the device is designed primarily for the eye area and can also be used on the face.
What to be aware of
- Not carried out during an active infection or with contagious conditions such as cold sores or HIV.
- Not carried out in severe illness — heart disease, diabetes, high blood pressure.
- Not carried out where there is allergy, herpes simplex or recent sun exposure.
- Not carried out during pregnancy or breastfeeding.
- Not carried out if another laser treatment was performed within the past month.
At a glance
- The treatment is planned for the eye area alone rather than the whole face, and what that area needs is discussed separately.
- You are asked about your sensitivity before the treatment, and it is checked throughout.
- Because the appointment is a single section given over to the eye area, the pace can be set to suit it.
- What to watch for at home afterwards is discussed around the products you already use.
- Whether to continue is decided at the next appointment, by looking at the area again.
Who it is planned for
This treatment is planned for people who want to treat the eye area as its own heading in their care routine. The suitability decision is not made on this page: the area is assessed in person, and where needed we refer you on without carrying out the treatment.
- If there is irritation, itching or anything unhealed around your eyes at the moment, tell us before the appointment.
- Share the prescription and over-the-counter products you use on the eye area during the appointment.
- If you wear contact lenses, saying so beforehand makes planning easier.
- If you have had another procedure on the eye area recently, we need to know how long ago it was.
How the appointment runs
- Assessing the areaThe eye area is examined and sensitivity and the day's condition are discussed. Whether the treatment goes ahead is settled here.
- PreparationThe area is cleansed and any make-up residue removed. You are told the order the treatment will follow.
- TreatmentThe eye area is worked section by section. You are asked what you feel at intervals, and the pace changes if needed.
- Straight afterwardsThe area is calmed, and you are told what to watch for in the first hours after leaving the appointment.
- ContinuingWe assess together how the area responded at the next appointment; the decision to continue follows from that.
Before your appointment
Recommended
- If you can remove eye make-up before the appointment, we get to the treatment sooner.
- Bring the names of the eye products you use, or take a photograph of them.
- If you wear contact lenses, bring your glasses too.
- Note anything you have noticed changing in the area over recent days.
To avoid
- Do not try a new product on the eye area on the day of the appointment.
- Do not rub or scratch the area.
- Do not wear heavy eye make-up immediately before the appointment.
- If there is ongoing irritation around your eyes, talk to us first rather than simply postponing.
After your appointment
Recommended
- Keep the area plain for the first few hours; wait for the time given at the appointment before returning to your usual moisturiser.
- Make sure your hands are clean before touching the area during the day.
- Note any change you notice in the area; it is useful at the next appointment.
- Include sun protection in your routine for time spent outdoors.
To avoid
- Do not add a new active product to the eye area on the first day.
- Do not work the area with scrubs or brushes.
- Do not wash the area with hot water for long after the treatment.
- Do not apply make-up while the area feels uncomfortable.
When to contact us: If redness, swelling or discomfort you were not expecting persists, call us; we will look at it together before continuing. If you have any complaint involving your vision, see a doctor directly.
Session plan
The gap left between two appointments exists so the eye area can recover at its own pace. Shortening it does not speed the treatment up; it only gives the area less time. That is why the plan you see in the booking screen is set by the area as well.
The Fatma Süha approach
When we work on the eye area, our priority is not finishing quickly — it is being able to hear what you feel. That is why we ask questions throughout and go by your answer.
What sets the plan at a first appointment is the state of the area that day. The same person can end up with two different plans at two appointments, and that is normal.
When we see something on the eye area that falls outside our scope, we do not carry out the treatment. We say so because it is the more correct thing to do.
Good to know
Why is the eye area a separate appointment?
I have facial treatments — isn't the eye area already included?
A facial and an eye-area treatment are not two parts of one appointment. The eye area is narrower and asks for a different working pace, so it has an appointment of its own.
A separate appointment also separates the attention the area gets. Inside an appointment planned for the whole face, the eye area inevitably waits its turn.
How do I describe my sensitivity?
If it becomes uncomfortable, should I say so, or wait to see whether it is normal?
You should say so. Deciding whether discomfort is normal is not your job; once you tell us, we decide together how the treatment continues.
You do not need technical language to describe what you feel either. "That felt like a bit much" is enough.
How do screen time and daily routine affect this area?
I spend a lot of time at a computer — does that matter?
We ask because your daily habits affect how the area behaves between appointments. Sleep and how you remove make-up sit under the same heading.
These questions are not there to assess your lifestyle; they are there so we can understand what happened between two appointments.
Can I come wearing make-up?
I will be coming straight from work — do I need to take my make-up off?
You can come wearing make-up; the area is cleansed at the appointment. If you have removed it beforehand, we start the treatment earlier.
When you can return to make-up afterwards is told to you according to the state of the area that day. It is not a rule that is the same for everyone.
What falls outside the scope of this treatment
How do I know whether what I see under my eyes will be resolved here?
We discuss that at the appointment. Not everything we see on the eye area falls within the scope of care, and when it does not, we say so plainly.
When we refer you to a doctor, that is not a refusal of the treatment; it is us saying this is not the right place for it.
Planning appointments across two studios
Can I have one session in Bebek and the next in Göktürk?
Yes. The treatment is offered at both studios, and you can plan your appointments at whichever suits you.
In the booking screen we can see together which times are open at which studio; the choice is yours.
Frequently asked questions
- Who decides whether the treatment is suitable for me?
- The decision is made together at the appointment, after the area has been examined. This page does not make a suitability decision on your behalf.
- What happens at the first appointment?
- The eye area is assessed first and you are asked about your habits. The treatment begins after that conversation and after it has been explained to you.
- What should I do if I become uncomfortable during the treatment?
- Say so straight away. The pace and continuation are set accordingly; there is no threshold you are expected to wait for.
- Can I go back to work the same day?
- It depends on the state of the area that day, and we tell you at the end of the appointment. We do not give a general rule, because it is not the same for everyone.
- Do I need to stop using my eye cream?
- We do not give a blanket instruction to stop. We go through the products you use at the appointment and discuss timing where it matters.
- Can you tell me now how many times I need to come?
- No. Continuation is decided at each appointment by looking at the area again. The plan in the booking screen shows you the frame; the state of the area sets the real progress.
- I wear contact lenses — is that a problem?
- Telling us beforehand is enough. The appointment is planned around it, and bringing your glasses makes it easier.
- What am I told if the treatment is not going ahead?
- We say plainly why it is not going ahead and where we suggest you go. In that case the appointment becomes an assessment conversation.
Locations
- BebekFrozen Eyes Pro
- GöktürkFrozen Eyes Pro
Plan an appointment
You choose the location and a suitable date during the appointment step.
Book an appointment